*Only two of the four items are needed to retrieve the PIN
Public works has proposed a new adjustment to the solid waste rate. If approved, the adjusted rate would go into effect in July 2026. To learn more about the proposed rates, to find a community info session near you, or to take a customer survey, please visit phoenix.gov/swrate2026.
Same-day service has simplified holiday trash and recycling collection. Residents only have to remember changes on three holidays: Thanksgiving Day, Christmas Day and New Year's Day. View how collection is impacted during these three holidays. If you have a question regarding holiday collection, email us or contact PHX Customer Services at 602-262-6251.
The monthly residential solid waste service fee is on your monthly city services bill. It includes weekly trash and recycling collection and disposal, container repair and replacement, dead-animal pickup, and enforcement. The fee also includes other environmental programs. The solid waste fee begins when your water service is started. It ends when water service is discontinued. For more information on service and current rates, visit Solid Waste Rates | City of Phoenix.
For more information, call PHX Customer Services at (602) 262-6251 or email at solid.waste@phoenix.gov. Or visit the website at www.phoenix.gov/publicworks
We appreciate your feedback on the look/feel of myPHX311!
For questions or issues with city services, please call the myPHX311 Contact Center at 602-262-3111.
The PIN protects your privacy, prevents unauthorized access to your account and allows you to access your account information using our automated phone system and PHX Pay Online.
We're sorry, an error has occurred.
